Is neuropathy curable?

No — at this time there is no cure for neuropathy. Research has identified over 100 distinct causes of neuropathy, and each would require its own cure. About 35% of patients suffer from idiopathic neuropathy, meaning the cause is unknown entirely. Because there is no single cure, we are left with treatment — and like any ongoing condition, treatment must continue to keep offering support. There is no treatment available today, from us or anyone else, that is a one-time fix.

​

Why do doctors say nothing can be done for neuropathy?

This usually comes down to a research and measurement problem, not a lack of options. Medical doctors are trained to look for objective, verifiable change — typically an improved EMG (nerve conduction test) — rather than rely on a patient simply reporting "I feel better." Because most neuropathy treatments, including ours, are measured through patient-reported symptom relief rather than EMG changes, doctors trained to require that kind of hard biomarker may conclude nothing can be done, even when patients are experiencing real symptom improvement.

​

Do you offer a money-back guarantee?

Yes. See our full Guarantee page for how the buy-back program works and what it covers.

​

Do you accept insurance? What does treatment cost?

We don't bill insurance the way a traditional in-office clinic does. See our Insurance & Cost, Explained page for the full cost comparison and why our at-home model works differently.

​

What if treatment doesn't work for me?

If you're accepted into care and don't respond, we refund your investment under our buy-back program. See our Guarantee page for full details.

​

What causes peripheral neuropathy?

There are over 100 identified causes of peripheral neuropathy. Some of the most common include:

• Diabetes — the leading cause, from prolonged high blood sugar damaging nerves over time

• Chemotherapy — certain cancer treatments are directly toxic to peripheral nerves

• Autoimmune conditions — where the body's immune system attacks nerve tissue

• Alcohol use — chronic use can damage nerves through both direct toxicity and nutritional deficiency

• Idiopathic — about 35% of cases have no identifiable cause at all, despite thorough testing

• ​

Because there are so many possible causes, and because more than a third of cases have no known cause, treating the underlying disease alone often isn't enough — which is why restoring nerve function through ongoing treatment matters regardless of the original cause.

​

How long does treatment take to start working?

Most patients start to notice some relief within the first 2 to 4 weeks of beginning treatment. Full results build over a longer course of ongoing care, but early improvement in this window is typical.

What does the at-home equipment actually involve — how much time per day/week?

Treatment sessions run 20 to 40 minutes, done 1 to 2 times per day, 5 to 7 days per week. This is done at home, on your own schedule, using the equipment provided as part of your program.

​

Is this safe for diabetic neuropathy specifically?

Yes, it's extremely safe for patients with diabetic neuropathy who have reasonable control of their blood sugar. Blood sugar control is one of the screening criteria we check during your evaluation, since consistently high blood sugar can interfere with the nerve recovery process itself.

​

How is this different from physical therapy or general chiropractic care?

Neuropathy involves a loss of nerve endings at the skin level, with the remaining nerve tissue receding deeper into the body. Physical therapy and general chiropractic care are designed to help nerves that are already functioning work better. Neuropathy treatment is built specifically to target the nerves that have become dysfunctional and are no longer signaling properly — a different goal than what physical therapy or chiropractic care are designed to address.

​

Can symptoms return after stopping treatment?

Yes — in almost all cases, symptoms will return if treatment stops completely. This is why treatment is ongoing rather than a one-time program. Once you've moved past the initial healing stage, maintenance treatment is typically needed less often, but it must continue or symptoms will return.

 

Who is NOT a good candidate for this treatment?

Generally not a good candidate:

• Someone with an A1C above 8.0 (blood sugar not under reasonable control)

• Someone whose neuropathy developed after back surgery or a back injury

• ​

That said, treatment can still work for some patients with a back-related cause — this is exactly what our evaluation is designed to rule in or out before care begins.